1. Introduction
Crusto ("we", "us", or "our") operates the crusto.app website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pizzeria management platform. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and billing address provided during account registration, form submissions, or support requests.
- Business Information: Pizzeria details such as store name, location, menu data, sales figures, and operational data entered into the platform.
- Usage Data: Information automatically collected when you interact with our platform, including IP address, browser type, device information, pages visited, and access times.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience, analyse usage patterns, and improve our services. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Crusto platform and its features.
- To create and manage your account and process billing.
- To communicate with you about service updates, new features, and support requests.
- To analyse usage trends and improve platform performance and user experience.
- To detect, prevent, and address technical issues or security threats.
- To comply with legal obligations and enforce our terms of service.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating the platform (e.g., hosting, payment processing, analytics). These providers are contractually bound to protect your data.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information for other purposes with your explicit consent.
5. Data Retention
We retain your personal and business information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your data within a reasonable timeframe, unless retention is required by law or for legitimate business purposes such as resolving disputes.
6. Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit via SSL/TLS, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your personal data for certain purposes.
- Portability: Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at contact@crusto.app.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
9. Children's Privacy
Our platform is designed for business use and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a notice on our platform. Your continued use of the service after any changes constitutes acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
Email: contact@crusto.app
Website: crusto.app